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You are here: Home / Tutorials / How to Factory Reset iPhone When Locked: A Step-by-Step Guide

How to Factory Reset iPhone When Locked: A Step-by-Step Guide

June 3, 2025 By Matthew Burleigh

How to Factory Reset iPhone When Locked

If you’ve found yourself locked out of your iPhone, don’t worry. You can still perform a factory reset to regain access. This process involves erasing all data on your device, returning it to its original factory settings. You’ll need a computer with iTunes or Finder (for macOS Catalina or later) installed. The factory reset will wipe the device clean, so it’s important to back up any important data beforehand if possible. Once completed, you can set up the phone as new or restore a backup.

How to Factory Reset iPhone When Locked

Performing a factory reset on a locked iPhone can be a lifesaver for those unable to access their device. The following steps will guide you through the process.

Step 1: Connect to a Computer

First, connect your iPhone to a computer using a USB cable.

Make sure the computer has iTunes installed if you’re using Windows or macOS Mojave or earlier. For macOS Catalina or later, use Finder. This connection is essential because you’ll need to use the software to reset your device.

Step 2: Enter Recovery Mode

Press and hold the correct combination of buttons to enter recovery mode.

For iPhone 8 or later, quickly press and release the Volume Up button, then the Volume Down button. Press and hold the Side button until the recovery mode screen appears. For iPhone 7, press and hold the Volume Down and Side buttons simultaneously. For iPhone 6s or earlier, press and hold the Home and Top (or Side) buttons together.

Step 3: Open iTunes or Finder

Open iTunes or Finder on your computer.

Once your iPhone is in recovery mode, iTunes or Finder will detect it. A message will pop up on your computer screen, giving you the option to restore or update your device. Choose "Restore."

Step 4: Confirm the Restore

Confirm that you want to restore the iPhone to factory settings.

When prompted, confirm your choice to restore the device. This action will erase all data and download the latest iOS version for installation. It may take some time, depending on your internet speed.

Step 5: Wait for the Process to Complete

Allow the process to complete without interruption.

Your iPhone will restart automatically once the restore is finished. Ensure the device remains connected to the computer until the welcome screen appears, signaling the completion of the reset.

After completing these steps, your iPhone will be reset to factory settings. You’ll see the welcome screen, prompting you to set up the device as new or restore from a backup. If you have a backup saved, now’s the time to use it.

Tips for Factory Resetting an iPhone When Locked

  • Always back up important data before performing a factory reset.
  • Ensure your computer has a stable internet connection to download the necessary iOS software.
  • Use an Apple-certified USB cable to ensure a secure connection.
  • Keep your iPhone connected to the computer until the reset is fully completed.
  • If the device doesn’t enter recovery mode, try the button combination again.

Frequently Asked Questions

Can I perform a factory reset without a computer?

Unfortunately, if your iPhone is locked, you’ll need a computer with iTunes or Finder to reset it.

Will a factory reset remove the iCloud activation lock?

No, a factory reset will not remove the iCloud activation lock. You’ll need the original Apple ID and password to bypass this lock.

Is there a way to back up my data if I’m locked out?

If you’re locked out and haven’t previously backed up your data, you won’t be able to back it up before a factory reset.

How long does the factory reset process take?

The process can take anywhere from several minutes to an hour, depending on the speed of your internet connection and your computer.

Can I use someone else’s computer to reset my iPhone?

Yes, you can use any computer with iTunes or Finder installed to perform a factory reset.

Summary

  1. Connect to a computer.
  2. Enter recovery mode.
  3. Open iTunes or Finder.
  4. Confirm the restore.
  5. Wait for the process to complete.

Conclusion

Factory resetting an iPhone when locked might seem like a daunting task, but it’s a straightforward process with the right guidance. Whether you’ve forgotten your passcode or the device is otherwise inaccessible, the steps outlined in this article can help you regain control. Remember, though, that this will erase all your data — so backing up whenever possible is crucial. Consider this a fresh start for your device, a digital clean slate.

If you often forget your passcode, think about using biometric options like Face ID or Touch ID to avoid future lockouts. For those who frequently tinker with their settings or software, having a regular backup routine can save you headaches down the road.

As technology continues to evolve, staying informed about your device’s features and capabilities is key. Whether you’re tech-savvy or just getting started, understanding how to manage and maintain your iPhone can enhance your user experience significantly. Always have a plan for managing your device, and you’ll stay in control no matter what hurdles come your way. If you need more detailed guidance, Apple’s support website offers additional resources and tutorials to assist you further.

Matthew Burleigh
Matthew Burleigh

Matt has been working with WordPress and creating content using this powerful content management system for years. While he has written about many other tech topics, WordPress is one of his favorites.

You can read his full bio here.

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